Handle sensitive conversations one-on-one with email-backed threads.
Users message you privately through the portal. Replies are sent as email replies — no app needed on their end.
Your users can send you private messages directly from the feedback portal. When you reply, the response is delivered as a regular email reply — they don't need to log in or install anything to continue the conversation.
Each user gets a private thread only they and the team can see. Perfect for billing questions, account issues, and sensitive support.
Every user gets their own private thread that only they and your team can see. This keeps sensitive conversations — billing questions, account issues, personal support — completely separate from your public feedback board.
Choose per-project notification preferences. Get instant emails or a daily digest at a time that works for your timezone.
Set notification preferences for each project individually. Get instant email notifications for new messages, or choose a daily digest delivered at a time that works best for your timezone — so you never miss an important conversation.
Free to start. No credit card required. Upgrade when your product grows.
