Feedback Board
Give every product a public portal where users post ideas, vote, and follow along.
Your users can submit feedback, vote on existing ideas, and see what's been planned, started, and shipped — all without leaving your brand's portal.
Everything SupDesk can do for your team
Collect feedback, publish changelogs, and message your users — plus everything you need to run a customer-first product console.
Changelog
Announce what's new, improved, and fixed — and close the loop with the people who asked.
Publish release notes with Markdown, label entries by type, schedule future posts, and let users subscribe via email or RSS.
Private Messaging
Handle sensitive conversations one-on-one with email-backed threads.
Users message you privately through the portal. Replies are sent as email replies — no app needed on their end.
Custom Domains
Serve your portal from your own domain — like feedback.yourapp.com.
Replace the generic subdomain with a branded URL. Each project gets its own domain, with automatic SSL certificates and DNS verification.
Spam Protection
Block bots with Cloudflare Turnstile — frictionless CAPTCHA your users won't notice.
Turnstile runs a non-interactive browser challenge behind the scenes. No checkboxes, no image grids — just seamless protection on every submission.
REST API
Integrate feedback and changelog data into your own tools with project-scoped API keys.
Create revocable API keys per project. Read and write feedback, manage changelog entries, and pull customer data — all from your CI or internal tools.
File Attachments
Let users attach screenshots and files to their feedback — with per-plan storage limits.
Every plan includes file storage. Uploads are automatically served via Cloudflare's CDN. Upgrade for more space and larger file limits.
Team Collaboration
Invite teammates with Owner, Admin, or Member roles — and switch between workspaces.
Role-based access control keeps sensitive settings safe. Create multiple workspaces for different products or teams, each with its own members and billing.
Email Notifications
Get notified of new feedback and messages — immediately or in a daily digest on your schedule.
Choose per-project notification preferences. Get instant emails for urgent items, or a consolidated daily digest at a time that works for your timezone.
White-Label Branding
Upload your logo, set your brand colors, and remove "Powered by SupDesk" on paid plans.
Make the portal feel like part of your product. Customize the logo, primary color, and toggle search engine indexing so your portal ranks in search results.
Machine Translation
Translate your changelog into multiple languages automatically — so every user reads in their language.
Write once in your language, then machine-translate into any supported locale. Review and edit before it goes live. Available on paid plans.
Kanban Triage
Visualize, prioritize, and triage feedback with a drag-and-drop Kanban board.
Drag posts across columns — Open, Planned, In Progress, Done. Add internal comments and link resolved posts to changelog entries to close the loop.
Beta Testing
Run private beta programs with invited testers before you ship.
Create a program per release with an access link and instructions. Testers join by invite or public sign-up, file structured feedback with categories and severity, and follow your replies — all private to the program, on every plan.
Waitlist
Collect pre-launch signups with positions and referrals.
Turn on a waitlist per project. People join by email and get a live position plus a personal referral link that moves them up. Invite them off the list individually or in batches, embed the form on your own site, and pull everyone via CSV or the REST API — on every plan.
Frequently asked questions
What is SupDesk?
SupDesk is a lightweight console for collecting user feedback, publishing changelogs, messaging users privately, and running beta tests — built for solo devs and small teams.
How does the feedback board work?
Every product gets a hosted public portal where users post ideas, vote, and comment. Your team triages posts on a kanban board and links resolved posts to changelog entries.
What can I do with the changelog?
Write release notes in Markdown, label entries as New, Improved, or Fixed, schedule posts, and let users subscribe by email or RSS. Paid plans can machine-translate entries into other languages.
Can I use my own domain?
Yes. On paid plans each project can serve its portal from a custom domain like feedback.yourapp.com, with automatic SSL certificates and DNS verification.
What is beta testing in SupDesk?
Beta programs let you share builds with invited testers and collect private, structured feedback — bugs, suggestions, praise, and questions — separate from your public board. Testers never use a paid seat.
Ready to get started?
Start for free, no credit card required. Upgrade when your product grows.