Publish a self-service help center so customers can find answers instantly — reducing support tickets and empowering your users.
Group articles into named categories so customers can browse by topic.
Create categories like Getting Started, Billing, or Troubleshooting — then assign every article to one. Customers browse categories from the help center homepage and drill into the articles they need.
Let customers search across all published articles to find answers fast.
Every help center includes a search bar that indexes all published articles. As customers type, results appear instantly ranked by relevance — so they find answers without browsing.
Write articles with a WYSIWYG editor, publish when ready, and archive outdated content.
The built-in editor supports headings, lists, code blocks, images, and more. Draft articles privately, preview before publishing, and archive or unpublish when content goes stale. Article history is preserved so you can restore earlier versions.
Know which articles help customers and which need improvement with built-in ratings.
Each article shows a "Was this helpful?" prompt at the bottom. Customers vote yes or no, and you see aggregate ratings in the console — so you always know which articles to update.
The Help Center is a self-service knowledge base where you publish articles, guides, and FAQs for your customers. It's hosted right inside your portal, so customers can find answers without leaving your product or contacting your support team.
Create categories like Getting Started, Billing, or Troubleshooting and assign each article to one. Customers browse categories from the help center homepage and drill into the articles they need. Categories can be reordered and renamed anytime.
Yes. The help center inherits your portal's branding — logo, colors, and domain. There's no separate configuration needed. What you set for your portal is what your help center looks like.
The Help Center is available on every plan, including Free. You can publish unlimited articles and categories on any plan. There are no per-article or per-category limits.
Yes. Every help center includes a search bar that indexes all published articles. Results appear as customers type, ranked by relevance. Search works across article titles and body content.
Free to start. No credit card required. Upgrade when your product grows.
