Capture context
Collect requests, questions, and signals where customers can explain what they need.
Use cases
Spam Filtering & Moderation
Protect a public feedback portal while keeping real users moving.
Make the workflow repeatable
Public portals attract useful ideas and automated noise at the same time. SupDesk layers Turnstile bot protection, pre-publication quarantine, project rules, and reputation signals so suspicious submissions stay out of the public board without turning every customer into a CAPTCHA solver. Your team reviews pending items, approves legitimate feedback, and marks confirmed spam while existing published content remains untouched.
Use SupDesk to make Spam Filtering & Moderation repeatable: capture the right context, route it to the right team, and give customers a clear next step.
What your team gets
Organize the signal
Group, prioritize, and triage feedback so the next action is clear.
Show progress
Respond privately, publish updates, and close the loop with the people who contributed.
Frequently asked questions
Can this fit our existing workflow?
Yes. Use the hosted portal, private messaging, API, or embeds independently and connect SupDesk to the parts of your workflow that need a customer-facing feedback loop.
Can we start on the Free plan?
Yes. The Free plan includes the core portal and feedback workflow. Upgrade when you need more usage, branding control, analytics, AI, or team capacity.
Turn feedback into momentum
Start free and give every customer conversation a next step.