One customer portal
Give customers one place to post, vote, and follow the progress of their ideas.
Industries
Marketplaces & Platforms
Balance feedback from every side of a multi-sided product.
Built around your customers
Marketplaces hear competing requests from buyers, sellers, providers, and partners. Capture each perspective with enough context to understand who benefits, keep account-specific issues in private threads, and compare demand before prioritizing. Public statuses and changelog posts make trade-offs visible without promising that every side can be served at once.
Marketplaces & Platforms teams need a clear way to collect customer requests, organize the signal, and communicate what happens next.
A feedback loop that ships
Structured triage
Turn incoming feedback into a prioritized board your team can act on.
Close the loop
Publish updates and notify the people who asked, so customers see their voice matter.
Frequently asked questions
How quickly can I get started?
Create a project, customize its portal, and share the link. You can start collecting feedback without a lengthy implementation or developer project.
Which SupDesk plans support this?
The core feedback portal is available on every plan. Paid plans add capabilities such as custom domains, analytics, AI, and higher usage limits.
Build a better feedback loop
Start free and give your customers a clear path from request to shipped product.
Browse integration guides