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最后更新: 2026年8月6日

本文件仅提供英文版本。本文件纳入了欧盟标准合同条款,其官方译文不应被改写,因此以英文版本为准。

About this list

These are the third parties that may receive personal data when you use SupDesk. It is the list referenced by section 7 of our Data Processing Agreement, and it is the authoritative one.

  • •We give at least 30 days' notice before adding or replacing a sub-processor. Anything announced but not yet in service is listed below under "Coming into effect", and the change is also announced through our changelog, which you can subscribe to.
  • •If you are a customer processing personal data under the GDPR or UK GDPR, you may object to a new sub-processor on reasonable data protection grounds within that period. Our DPA sets out what happens then.
  • •Questions about anything on this page can go to support@rabinapps.com.

Sub-processors

Engaged by us to provide the Service. Every customer's data may pass through these, and they are the providers the objection right applies to.

Sub-processors engaged to provide the Service
Sub-processorPurposeLocation
SupabaseDatabase, authentication, and file storage.United States
CloudflareHosting, CDN, attachment storage, bot protection, live chat infrastructure, and AI inference.United States and global edge network
StripePayment processing and subscription billing.United States
ResendTransactional and changelog email delivery, including the subscriber lists used for changelog broadcasts.United States
GoogleWebsite analytics through Google Tag Manager, loaded only with the visitor's consent.United States
OneSignalPush notification delivery for the mobile apps.United States
SentryCrash and error diagnostics for the mobile apps.United States
ExpoMobile app builds and over-the-air updates.United States

Destinations you enable

These receive data only when a project switches on the corresponding integration or issues an API key. They act on your instruction rather than as our sub-processors, so what they do with the data is governed by your agreement with them. They are listed here for completeness, and no notice period applies because nothing is sent until you turn them on.

Optional destinations enabled by the customer
DestinationWhat is sentLocation
SlackNotifications to a connected workspace, including the end-user's email address and an excerpt of their message.United States
GitHubCopying the title and body of a feedback post into a GitHub issue.United States
Outbound webhooksEvent payloads delivered to a URL the project specifies; a copy of each delivery is retained so it can be inspected and retried.Determined by the customer
OpenAI, Anthropic, or GoogleAI processing when a project supplies its own provider API key, under that project's own agreement with the provider.United States